Today’s post comes from guest author Kristina Brown Thompson, from The Jernigan Law Firm.
What I Wish I Had Known Earlier in My Workers’ Compensation Claim – Thoughts from a Former Client
We frequently reach out to our clients for feedback on how to improve our services. Earlier this year, we received a very thoughtful email from one of our former clients and wanted to share his thoughts.
What I Wish I had Known Earlier
1. Filing the workers’ compensation claim: Employees need to know how to properly file a workers’ compensation claim. Also, there needs to be a list prepared for all employers and employees that sets out the steps both of them need to take.
2. Nurse Case Manager: I wish I had better understood the nurse case manager’s role at the outset of the case. I wish I had known everything she was capable of doing, aside from just reporting to the adjuster.
3. Emotional Toll: The magnitude of emotional stress involved in going through a workers’ compensation claim was a surprise; was there an option for counseling? This is truly a life changing event. Counseling would have been beneficial to alleviate the stressfulness of the process and the overwhelming feelings of abandonment. For example, the feelings of “I know I’m hurt but why can’t they see that” or “why don’t they care?”
4. Communication: The importance of discussing issues with an attorney as early as possible.
If you have been through a workers’ compensation claim, let us know if you have other items to add.